Shipping Policy
GreenHousse ships to most countries in the world but there are some exceptions due to legal restrictions or shipping carrier’s limitations. Currently, GreenHousse doesn’t ship to Cuba, Iran, Russia, Crimea, Syria, and North Korea.
We currently offer FREE standard shipping on all orders over $99.
Orders typically take up to 4 business days to process before they ship – excluding weekends and holidays. During Holidays processing times may take up to 10 business days. You will receive an e-mail confirmation that your order has shipped, along with tracking information.
Orders will be shipped depending on the fulfilment center the product is from:
| Country | Standard shipping |
|---|---|
| United States | 3-7 Business days |
| United Kingdom | 5-7 Business days |
| Rest of the World | 15-30 Business days |
PLEASE NOTE: Due to logistical reasons, items in the same purchase may be sent in separate packages Even if you have specified combined shipping.
TAXES & DUTIES
Import duties, taxes, local taxes, and charges are not included in the item price and shipping cost. GreenHousse is not responsible for reporting or paying taxes. These charges vary from one country to another and are the buyer’s responsibility.
All orders made on GreenHousse are DDU (Delivery Duty Unpaid) basis, import taxes and duties will not be paid through GreenHousse. Instead, the shipping carrier will invoice you upon delivery of your merchandise depend on the sales tax laws of the location to which you are shipping.
Please check with your country’s customs office to determine what these additional costs will be.